Recently, Ledo Auto released the fifteenth issue of Ledo Q&A. This issue brings together: When will the scheduled charging function be launched? Will LeDao Auto App support Hongmeng OS? Will vehicle and machine traffic be charged starting from the second year? Which piles of electricity subsidy can be used? Wait for 28 questions.

01. I have already picked up the car and encountered some problems while using the car. Who can I contact for feedback?

In order to improve the efficiency of problem identification and resolution, you can report problems directly in the car by waking up "Xiao Le Xiao Le I want feedback". The system will desensitize the problem and the error code in the background and transmit it to the processing platform. The product team can also better collect everyone’s opinions and voices and carry out the next step of processing and solutions. You can also find exclusive butler feedback on the "My" page of the Letao Auto App.

02. Where to put the cover when charging?

Commonly used charging ports do not require the use of inner covers. Just keep the inner cover properly. It is recommended to put it in the trunk.

Reason: The safety and durability of the L60 charging port meet national standards, and it has sufficient resistance to sand, dust and rain. The L60 provides an electric charging port cover with an automatic closing function. After charging is completed, the charging port cover will automatically close 5 seconds after the user removes the charging gun from the car.

The inner cover of the charging port is provided because the AC and DC charging ports of the L60 are in the same outer cover. This prevents the other unused charging port from entering sand and other foreign matter and affecting the charging efficiency when charging in extreme weather (sandstorms). .

03. When will the scheduled charging function be available?

The reservation charging function of Ledao car will be launched after the OTA upgrade in December. The Ledaojia charging pile in the car mall has its own reservation charging function.

04. When the vehicle is stopped, if you chat with Xiaole or watch videos or sing for a long time in the car, will it cause harm to the battery?

No, please feel free to enjoy the static space of "Urban Oasis AI Smart Cabin".

05. Will the scene without signal affect the opening of the door?

Currently, L60 provides three unlocking methods:

Cellular Network RemoteUnlocked. It also relies on mobile phones and car 5G/4G networks.

Mobile phone Bluetooth key. The car and mobile phone are directly connected and do not rely on external networks.

NFC card key. Near field connections are more stable and reliable.

It is recommended that you activate Bluetooth keys and NFC mobile keys in the Letao Auto APP for daily use.

06. Want to know what the resolution of the HUD is? Can the brightness be adjusted?

L60 is equipped with a 13-inch HUD driving safety screen with an angular resolution of 94.5 (Apple Vision Pro is about 40), a contrast ratio of 1500:1, and a display brightness of up to 13000nit. It can display clearly even under strong light. The brightness and height are It can be adjusted on the car or via Xiaole’s voice. At the same time, the vehicle will automatically adjust the HUD height according to the seat movement range, intelligently helping users maintain the HUD visual height at all times.

07. When the problem of sirens and abnormal vibrations after the guard mode is turned on will be solved?

Guard mode uses multiple sensing methods to accurately detect possible risks such as approaches, scratches, and collisions around the vehicle, and its ultra-low power consumption is less than one kilowatt hour for 24 hours. We have optimized the false alarm experience in some scenarios of the current version in the next OTA, and will continue to provide algorithm optimization in subsequent versions. In the current version, you can select "Voice Alert" in the guard mode-alarm sound mode on the car side to solve the siren problem.

08. Can the steering wheel be OTAed to add a heavier gear?

The steering wheel product team has received feedback and will add a heavier gear via OTA later for everyone to choose from.

09. Can the low-speed motor buzzer be turned off OTA and permanently turned off?

You can use the "quick scene" setting, if "the driver fastens the seat belt" and "the door is closed", then "the low-speed beep is turned off". However, since the low-speed beep is a mandatory configuration in the national tram industry standard, even if it can be turned off, it will still appear automatically the next time you drive. For the safety of pedestrians, it cannot be turned off permanently.

10. I am more concerned about computing power upgrades. Does the L60 have a pluggable interface to provide additional computing power upgrades?

The current car chips are not pluggable. The L60's cockpit is a high-performance version of the 8295P chip, which can maintain the computing power lead for a long time. At the same time, for users who want to have richer cockpit scenarios and need to upgrade their computing power, we will also announce detailed plans for existing and new users of NIO Box in the near future, so stay tuned.

11. Will the Letao Auto App support Hongmeng system?

The R&D team is already in the process of adaptation development, and subsequent testing will be released as soon as possible.

12. Will vehicle and machine traffic be charged starting from the second year?

Traffic is divided into basic traffic (such asOTA, navigation), smart driving traffic, entertainment traffic. The first two items are free for users to use with the car rights. Entertainment traffic is free for the first year, and you can purchase traffic packages in the mall later at a cost of 9.9 yuan/month and 79 yuan/year.

13. Is the car memory 128G or 256G?

Ledo L60 is equipped with a class-leading 256G physical storage space. The vehicle-wide operating system "SkyOS Tianshu" will lock part of the storage space for the purpose of ensuring basic system operation, application reserved space, and system upgrades. wait. Therefore, in order to prevent users from misunderstanding, we currently only display the total capacity that users can use (128G) in the system settings. At the same time, we take into account the continuity of user experience on iOS and Android to facilitate understanding of the usage of the entire 256G physical storage space. In the future, we will consider OTA optimization into an expression and display method that is more convenient for users to understand.

14. Will putting a metal film on the car window glass affect the use of the car, mobile phone, and built-in ETC?

This problem does not exist with the film used in the official car mall. If you choose to apply the film at an unofficial car product mall, you may need to confirm with the film store based on the type of film you are applying.

How is the tire noise of 15.19-inch tires? Is there any difference in tire noise at high speeds between tires of different sizes?

The 19-inch tire is a long-life energy-saving tire, and the 20-inch tire is a silent, comfortable and controllable tire. In terms of tire noise alone, the 20-inch tire is better than the 19-inch tire.

16. My power-up subsidy is more than that of my family members. Should the person who sets the primary car use her account or my account? If I am the main car user and my family members are authorized to use it, is there any difference in usage rights?

One account is activated for each vehicle. It is recommended to activate a mobile phone account with a large power-up subsidy as the main user of the vehicle. The main car user can set the vehicle permissions of the co-users, so that all experiences are the same.

17. Which piles of electricity subsidy can be used?

All charging piles in the NIO Power settlement system can be used. To put it simply, any charging pile that can be charged by scanning the code on the Letao Auto App can be settled using the power-up subsidy payment.

18. Are there any benefits for waiting for a bus at this stage?

From the date of locking the L60 order, if you are not allowed to pick up the car within 12 weeks due to Ledao reasons (subject to the push delivery notice), we will give you a car worth 1,000 yuan when you pick up the car. There is no threshold discount coupon in the mall. After that, we will give you 2 additional Ledao power exchange experience coupons for every one week (less than one week will still be counted as one week). Our manufacturing end is already making every effort to promote the production rhythm, increase the ramp-up speed of production capacity, and achieve delivery with guaranteed quality and quantity.

In addition, the car mall will give three official car product selection coupons to users who complete the order lock before "December 31, 2024" (inclusive), which will be automatically distributed to the owner of the vehicle on the day of picking up the car. Ren's Ledao Auto Appp account, applicable to official car products/self-operated products/insulation film/car clothing.

In addition to the above, the community's new "Daily Fun" activity has also been launched. Dading users can draw "expansion gold cards" every day and enjoy exclusive large power-up subsidies of up to 888. The power-up subsidy can be used to settle energy replenishment bills generated within the NIO Power settlement system after you pick up the car, including electricity bills and service fees.

19. What are the specific rights and interests under warranty?

Lodo L60 provides a 4-year or 100,000-kilometer vehicle warranty, an 8-year or 160,000-kilometer three-electricity warranty, free roadside assistance during the vehicle repair period, and free basic vehicle traffic for life, every month for 12 months 8G free in-car entertainment traffic service. For details of specific rights and interests, please refer to the "Notification of Basic Rights and Interests of Ledao Car Owners".

20. Does the warranty for the entire vehicle and the three electronic components come with the vehicle or with the person? Is there still a warranty if I transfer the title to a family member?

The vehicle warranty and the three-electricity warranty are basic rights and interests. Follow the car, not the person. Whether it is transferred to a family member or sold as a second-hand car, the next owner will enjoy the remaining warranty rights.

21. After a vehicle reaches 8 years or 160,000 kilometers, can the battery no longer be replaced at a battery swap station?

Battery replacement has nothing to do with the warranty period, and you can continue to replace batteries.

22. Why is there only one battery that can be replaced at the battery replacement station?

By the end of this year, more than 1,000 battery swap stations will have been renovated. After the transformation is completed, one battery will be put in first. As the number of user orders increases, the number of batteries in the battery swap station will be dynamically adjusted. (Flexible battery allocation will be achieved by continuously paying attention to different order volumes and the average waiting time of different battery users in the cloud). Now some battery swap stations have more than one battery.

23.60-degree battery, can it be upgraded to 85-degree battery later?

Yes. Ledo battery upgrades include daily, monthly, yearly, and even permanent upgrades. Whether it is buying out or leasing electricity, you can upgrade it permanently and flexibly, just by paying the price difference. For specific policies, please refer to the subsequent flexible upgrade policy (expected to be released after the official delivery of long battery life).

24. If the BaaS solution is purchased, if the battery is damaged due to non-human reasons, who will pay the compensation?

Under the BaaS (vehicle-battery separation) solution, Battery Asset Company provides battery protection services, and you do not need to purchase additional battery insurance. If the battery is damaged by a collision, the Battery Asset Company will entrust the Ledo after-sales system to initiate an insurance claim on your behalf. You only need to provide your driving license and other materials. If the battery repair or new purchase takes time, the Battery Asset Company will first replace it with a healthy and usable one. batteries to ensure users can use their cars. As a special note, if the battery alone is damaged, your vehicle insurance premium will not increase in the second year.

25. What should I do if there is no battery when the vehicle is scrapped after purchasing the BaaS solution? Is there any impact?

No impact. BaaS (vehicle and electricity separation) partyUnder this case, when the vehicle reaches the end of its life and needs to be scrapped, the BaaS lease only needs to be terminated, the battery is returned to the asset company, and the frame can be scrapped separately. There is no need to buy out the battery and then scrap the vehicle. There will be clear guidance in the follow-up App and Ledo service system. For users, a series of operations such as vehicle scrapping and battery return will be simple and convenient.

26. What kind of discharge equipment will be launched in the car mall?

After that, a vehicle-mounted discharge socket will be online, and it will be synchronized as soon as it is online later.

27.Does driving require authorization?

There are two ways. One is that the driver comes to the car, you remotely unlock and start the vehicle for him, and he can drive. The other is that you give him authorization and let him remotely use the app. Unlock and activate, and then turn off the permissions after completion.

28. While driving, if the user presses twice to open the door without fastening the seat belt in the back seat, will the door open?

The rear door lock is set to automatically lock when the speed exceeds 8km/h, and it cannot be opened again. It can be opened below 8km/h. Other OEMs also have the same setting, but the locking speed setting may be different. In addition, we have a rear child lock function. If the child lock is turned on, the rear seats cannot open the door at any time.